Canada

In Hospital - Langley Vendor Booth


*MEDIFOOT

Compression Sock Care and Medical Device Final Sale Policy

Thank you for choosing Medifoot. Please review these care instructions, safety recommendations and sales policies.

1. Compression Sock Care

* Wash compression socks after each use according to the manufacturer’s instructions.
* Use cool or lukewarm water and mild detergent.
* Air-dry flat or hang to dry.
* Do not use bleach or fabric softener, iron the socks, or use a dryer unless permitted by the manufacturer.
* Avoid excessive heat, which can damage the elastic fibres and reduce compression.

Recommended use: Keep two pairs and alternate them daily so one pair can be washed while the other is worn.

Replace compression socks when they lose elasticity, become damaged or no longer provide adequate compression. As a general guideline, replacement may be needed every 6–12 months, depending on the manufacturer, frequency of use and care.

2. Fit and Skin Safety

* Apply socks according to your healthcare professional’s or the manufacturer’s instructions.
* Ensure they lie smoothly without bunching, rolling, twisting or wrinkles.
* Check your feet and legs regularly for redness, irritation, pressure marks, swelling, colour changes, numbness, tingling or pain.

If you develop new or worsening pain, swelling, skin changes, numbness or other concerning symptoms, remove the socks and stop wearing them until you receive medical advice. Contact your physician or qualified compression fitter for reassessment. Seek prompt medical attention for significant or sudden symptoms.

Changes in your condition, limb measurements or swelling may affect your compression needs. Previously fitted socks may no longer be appropriate if your condition changes.

3. Custom Orthoses Devices

* Follow your orthotic provider’s care and wearing instructions.
* Inspect orthoses regularly for wear, damage, changes in shape or deterioration.
* Arrange reassessment if you develop new or persistent pain, changes in walking, reduced support or discomfort.

Custom orthoses may need replacement or refurbishment approximately every 6–12 months, depending on the device, materials, wear, activity level and clinical needs. This is a general guideline, not an expiry date. A qualified provider should assess whether they remain suitable.

4. Final Sale Policy

Because these products are made for personal use and may be used for hygiene or therapeutic purposes, purchases of medical devices and health-related products from Medifoot are final sale. This means they cannot be returned, exchanged or refunded, except where required by applicable law.

This includes:

* Custom and prefabricated orthotics
* Orthoses, braces and supportive devices
* Compression stockings and socks
* Diabetic socks and therapeutic hosiery
* Medical-grade creams, lotions and topical products
* Foot-care products and therapeutic supplies

Please check your product choice, size, measurements and fitting before completing your purchase. A change in personal preference, discomfort, a change in your medical condition or dissatisfaction after purchase does not automatically qualify for a refund.

If you receive a defective or incorrect product, or if another situation arises where the law gives you a right to a remedy, Medifoot will address it as required by applicable law.

5. Questions and Follow-Up

Contact Medifoot with questions about product care, fit, application, replacement or ongoing suitability. If your condition changes or you experience pain, contact your physician or qualified fitter for reassessment.

Thank you for choosing Medifoot.

Naomi Garden, LPN, AFCN
Medifoot Nurse
MEDIFOOT.CARE


Sports Elite Performance Orthotics OTC Consult

Info

Select Duration

Select Practitioner

Naomi Garden

Select Location

In Hospital - Langley Vendor Booth